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Welcome to LittleFeet Hub Shop (“we”, “our”, or “us”). At LittleFeet, we believe in comfort, security, and transparency—not just in our footwear, but in how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website littlefeetstore.com.

1. Information We Collect

We collect information that helps us provide you with the best possible shopping experience for our boots, lifestyle shoes, running gear, sandals, and slippers:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our partners), and phone number if provided.
  • Browsing Information: We collect data about how you interact with our site, including pages visited, products viewed, and referring website information.
  • Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.

2. How We Use Your Information

Just as we carefully craft each pair of footwear for your comfort, we handle your data with care:

  • To process and fulfill your orders for our quality footwear
  • To provide customer support and respond to your inquiries
  • To improve our website and product offerings
  • To send you marketing communications (only if you’ve opted in)
  • To prevent fraud and enhance the security of our site
  • To comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We work with trusted partners for payment processing (like PayPal), shipping, and website analytics. These providers only receive the information needed to perform their services.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is as important to us as the comfort of our footwear:

  • We store data on secure servers with industry-standard protections
  • All payment transactions are encrypted using 256-bit SSL technology
  • We are PCI-DSS compliant for payment processing
  • We implement regular security audits of our systems

While we implement robust security measures, no system is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information:

  • Access: You can request details of the personal information we hold about you.
  • Correction: You may update or correct your account information.
  • Deletion: You can request deletion of your personal data, subject to legal requirements.
  • Opt-Out: You may opt out of marketing communications at any time.
  • Data Portability: You may request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most websites, we use cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Analytics Cookies: Help us understand how customers use our site
  • Marketing Cookies: Used to show relevant ads (if you consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we ship globally (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our family-style customer service team:

LittleFeet Hub Shop
1544 Ward Road
El Paso, TX 79901
Email: [email protected]

Remember—at LittleFeet Hub Shop, we believe when your feet are happy, your whole world moves differently. We extend that same care to protecting your privacy.